Professional Networking

The art and science of 'being in the right place at the right time' to make a withdrawal from the unadvertised opportunities bank... more info.

Risk Management

A core part of every business is the management of risk in whatever form that risk may take; safety, the environment, business continuity, negative PR, the list is endless. This course is aimed at business's that do not have a specific appointment tasked with such matters but who want to learn how to foresee the potential for disaster.

A 'Company Health Check' system is included in this course and at the end of the day the client will have a first draft risk management 'to do' list ready for action.

Strategic Management

Success is no accident and it usually comes to those who have a plan. A course for Directors or Business Principles who have found themselves in the rut of reacting to problems as they crop up rather that going out and seeking opportunities.

The trainer will introduce some simple but effective management models that will quickly make sense of the key drivers of the business.

Selling Professionally

Dramatically improve the productivity and effectiveness of your sales team through an appreciation of the differing personality types and subsequent behaviours using the MBTI approach (the world's most popular personality inventory tool based on over 50 years of research).

Negotiating for a Win-Win

Not only will your sales team bring home better revenue, margins and conditions but your clients will be happier and more committed to your partnership.

Sales Management

Increase sales and profits through truly learning the dark art of sales management.

Presentation Skills

Learn how to prepare effectively and to pitch at exactly the right level.

Time Management

The best kept secret of the rich. Time management is about personal effectiveness and always making sure that you are working on your high pay off activities.

Commercial Knowledge (Finance for Sales People)

This is an introduction to profit and loss, and balance sheets. These shall be put in the context of the sales persons own customers. During the training the sales team will draft personal action plans to reduce working capital and improve the margin.

Applied Emotional Intelligence – 'just another brick in the wall'

A deliberate paradox where it is quickly shown that applied EI is not just 'anything at all'. It is, in fact, the keystone and the mortar that holds just about everything together in any organisation. 'Just another brick in the wall' is a musical line from Pink Floyd – as is 'we don't need no education'. Every thinking leader and manager knows that every organisation does need education otherwise they don't stay an effective leader or manager very long. This training presentation – developing from early research in emotional intelligence illustrates where 'self and other' awareness becomes a key understanding and moves through anger awareness in individuals to team development and effective leadership.

This course can be adapted to meet specific needs and can lead onto psychometric assessment and extended coaching to enhance self esteem, consideration of others and all aspects that make up the assertive and successful team.

A 5 Second Giggle Leading to 5 Minutes+ of Thought

This course is humour based and encourages seminar discussions for team, organisation and operational development. Within any organisation there is almost always a natural rejection of anything 'new' or 'different'. Any Management Consultant who wades in with “This is how to do it !” soon finds that they are not consulted again and certainly will not be invited back. After all nobody loves a smart-arse. The irony is that a management consultant already works within every organisation. Conflict can be removed with the gentle use of humour and resultant discussions can generate brilliant ideas from the consultants who already work in your organisation. Your workforce is that consultant with the ideas and if they have 'ownership' (another word for 'responsibility') and commitment any organisation can work effectively and with high productivity. This course illustrates how humour can be used by the leader and / or manager to initiate that productive seminar discussion. Sometimes, however, an outsider can lead a 'starter-for-ten' session to ensure that 'internal politics' (should they exist) do not get in the way of positive development. Any debilitating politics thus identified and effectively removed never to get in the way again and it is true that a '5 Seconds Giggle will often lead to a lot more than 5 Minutes of Thought'.

A guide Ray frequently uses is derived from Tim Gallwey, who devised the formula:

Effective Performance = Potential – Interference

Now all we have to do is – to identify those interferences that get in the way of us reaching our full potential.

No easy task he agrees, but both of these training sessions can begin with an exercise that illustrates the need for everyone to speak the same language. After all, without that we are all wasting our time.

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